Your Privacy Protection

ur88 Privacy Policy

Q: How can I find out what personal data ur88 holds about me?

You can send a data access request to support@ur88.mom or contact us via 24/7 Live Chat. The ur88 customer support team will handle any enquiry about what personal data is held.

The ur88 platform protects players' personal data with industry-standard SSL encryption and strict security measures.

Last updated: 30 October 2026

This Privacy Policy explains how ur88 collects personal data from players who use the platform, the purposes for which it is used, which third-party organisations it may be shared with, and what rights players have. By continuing to use ur88 services after reading this policy carefully, you are considered to have accepted the terms set out here.

1. Types of Personal Data Collected

ur88 collects the following types of data when players register for and continue to use the service—

1.1 Data provided directly by you

Full name, date of birth, and gender
Email address and phone number
Bank account or mobile payment account details (KBZPay, Wave Money, AYA Pay, bank transfer)
Personal communications shared in connection with any service

1.2 Data collected automatically

IP address, browser type, and operating system
Website browsing history (session logs)
Game history and deposit/withdrawal records
Data from cookies and similar tracking technologies

1.3 Data received from third-party sources

ur88 may receive data related to identity verification from banks or payment service providers engaged for banking KYC purposes.

2. Purposes for Using Your Data

ur88 uses the personal data collected only for the following purposes—

To create your account and provide services
To process and verify payments and deposits/withdrawals
To prevent theft, fraud, and unauthorized account access
To provide customer service and technical support
To carry out legally required KYC (Know Your Customer) processes
To improve ur88's platform and enhance the player experience
To check for violations of terms and conditions

ur88 will not sell players' personal data to any advertising company or third-party service provider without their consent or without legal authorization.

3. Cookies and Tracking Technologies

The ur88 website uses cookies. A cookie is a small data file stored in a player's browser that helps remember their preferences and session information.

Types of Cookies

Essential Cookies: Cookies that are necessary for the basic functions of the website
Performance Cookies: Cookies that help us understand how players browse the website
Functional Cookies: Cookies that remember language and account settings

Players can control or reject cookies through their browser settings. However, if essential cookies are rejected, some features of the website may only be available in a limited way.

4. Sharing with Third Parties

ur88 shares players' personal data with external partner organizations only in limited circumstances—

4.1 Payment Service Providers

We share only the financial information necessary with payment providers to process KBZPay, Wave Money, AYA Pay, and bank transfer services. Note that these providers also handle the data under their own security policies and restrictions.

4.2 Legal Requests

Personal data may be shared with relevant legal authorities if required by law or if needed to defend against legal action involving a player.

4.3 Technology Service Providers

We may share only the information relevant to their role with technology providers who help keep the website running smoothly and securely. They are not permitted to use personal data for their own purposes.

5. Personal Data Security Measures

ur88 protects players' personal data through the following methods—

Data transmissions are protected with SSL (Secure Socket Layer) encryption
Players' passwords are stored using a hash algorithm and are never stored as plain text
Access to personal data is restricted to authorized staff only
Data servers undergo regular security audits
Firewalls and intrusion detection systems are in place to monitor unauthorized access

However, ur88 wants to make clear that no data protection method can be guaranteed 100% secure. Players are also responsible for keeping their own passwords and login credentials safe.

6. Data Retention Period

ur88 retains players' personal data for as long as is necessary to provide services and as required by law, including financial records.

After an account is closed, most data is deleted, though payment records and game history may be retained for the full period required by law. Once that period has passed, the data will be securely destroyed.

7. Players' Rights

Every ur88 player has the following rights regarding their personal data—

7.1 Right to Access

You may request to see what personal data ur88 holds about you. This request can be sent to [email protected].

7.2 Right to Correction

You can request corrections to any inaccurate or incomplete personal information. Contact us through ur88 Live Chat or by email.

7.3 Request for Deletion

You can request deletion of your personal information after the service ends. However, records that are legally required to be retained cannot be deleted until that retention period expires.

7.4 Request for Restriction

In certain cases, you can request that we restrict how your personal information is handled — for example, while accuracy is being verified or during a period when an objection has been raised.

8. Policy on Underage Users

ur88 services are for players aged 21+ only. ur88 does not intentionally collect personal information from anyone under 21. If you believe a person under 21 has personal information stored with ur88, contact [email protected] immediately — that data will be deleted right away.

9. Policy Updates

ur88 may revise this Privacy Policy as needed. Any significant changes will be published on the website. Players who continue using ur88 services after a change is published are considered to have accepted the updated policy.

If you have questions about changes to the Privacy Policy, you can reach us anytime via 24/7 Live Chat or at [email protected].

10. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach the ur88 support team through the following channels—

Contact us instantly in Burmese via 24/7 Live Chat on the website
Email — [email protected]

ur88 will handle every personal information request with care.

FAQ on Personal Data Protection

No. ur88 never sells players' personal data to advertisers or third parties. Your data is not shared with anyone outside ur88 except where required to process payments or where legally required.

No. ur88 stores players' passwords encrypted with a hash algorithm, so no one — including staff — can read a password in plain text. Note that we cannot retrieve your password — if you forget it, you must use the reset option.

Most personal data will be deleted after the account is closed. However, payment records and game history may be retained for a legally required period. Once that period ends, the data will be securely destroyed.

You can send a data access request to [email protected] or contact us via 24/7 Live Chat. The ur88 customer support team will handle any enquiry about what personal data is held.

For significant changes, ur88 will post a clear notice on the website. The "Last updated" date at the top of this policy shows when it was last changed, so you can check it at any time. Players are encouraged to review this policy regularly while continuing to use ur88.

You can reject non-essential cookies. However, rejecting essential cookies may affect your ability to log in, maintain your session, and use the services normally. You can manage cookies through your browser settings.